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DEKSI CRM 5.3
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
crm software, crm, sales force automation, customer relationship management software, contact management, customer support, customer management, customer assistance, service management, deksi crm, |
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SimpleHelp 3.3
Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (with no limits). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost from $395.
remote support, tech support, support software, customer support, |
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CRM-Express Professional 3.38
CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book.
crm software, crm, contact management, customer relationship, customer relationship management, crm online, crm software, marketing automation, customer support, contact management, |
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Skymol Live Customer Support Software 2.0
Skymol live customer support software is a new on-demand customer service and live help software with voice chat, video chat and text chat. This customer support software establishes a powerful communications interface, creating a real-time voice, video connection between an agent and a web site visitor on you web site. It is completely web-based and FREE to Try for 7 days with no obligation to purchase.
customer support, live help, live support, help desk, helpdesk software, live chat, voice chat, live engage, proactive chat, video chat, |
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Help Desk-99 4.0.165
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, |
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LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, |
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Razordesk Personal Edition 3.2.00
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company?s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 30 days installation support.
razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support, |
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ShareTrack 3.01
ShareTrack is a new kind of browser-based help desk software for your IT department. Not only does it track all the standard stuff like incidents and assets more simply and easily, but it can effortlessly track other types of information like tasks, projects, sales leads, whatever for other departments as well. That's the kind of simplistic power that can really impact your entire organization in a hurry. Free online test drive.
sharetrack, firebreak, firebreak software, help desk software, help, desk, software, helpdesk, web help desk, web helpdesk, |
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QUAD Help Desk Pro Edition 2006 2006
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
quad help desk pro, customer support, windows based customer support, |
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RealTimeQuery 3.2
Spanto Soft SL has released RealTimeQuery v. 3.2, a simple Windows application that lets you add sophisticated real-time operator support to your web site. Unlike competitive programs that require changes to your web server and often include monthly payments, RealTimeQuery runs directly on your computer, with no complicated system requirements, and no hidden fees.
live help, customer support, live chat, website chat, operators, |
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SRM Help Desk 2005 1.0
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
help desk, customer support, crm, it help desk, |
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SkyFex Remote Assistant 1.0
SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time.
This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.
remote support, remote assistance, customer support, desktop sharing, helpdesk software, help desk, online collaboration, pcanywhere, remote desktop control, remote control, |
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Commit CRM 3.7
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
computer repair, computer services, it services, tech support software, crm software, time billing, service software, helpdesk, ticketing system, small business crm, |
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DataTrack System 2.6.1277
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software, |
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Been There Done That 2006
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.
help desk, it help desk, customer support, computer inventory, |
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Problem Solved 4.6
Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.
help desk, web enabled help desk, customer support, inventory, |
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ihelpcenter 3.1
ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com.
pc remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, vnc, vpn alternative, remote email access, file transfer pass through firewall, |
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logonmypc 3.6
LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.
pc remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, vnc, vpn alternative, remote email access, file transfer pass through firewall, |
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ieSupportManager 1.63
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
helpdesk, help-desk, help desk, support, web, knowledgebase, knowledge, software, free download, evaluation, |
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Flash Livehelp 1.0
Breathe some life into your digital domain with Flash Livehelp and watch your sales soar. What makes our system unique is that in addition to the Livehelp Administrator you will receive a flash web client(swf) which you can post on your web site and/or web auctions PLUS a flash desktop client(exe) which can be distributed to customers, clients, family and friends via CD, download or email. Setup in minutes, no monthly fees. MySQL/PHP based.
livehelp, chat, instant messenger, flash, customer support, tools, internet support, webmaster tools, auction tools, ebay, |
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MiniHelp! 1.00
MiniHelp! is a PHP script that allows you to interact with your visitors, offering support and/or sales in real time through chat. When the visitor requests help, the operator is informed through a visual and sonorous signal. MiniHelp! is completely Web-based, and does not require any additional software or plugin.
chat, customer support, live help, operator, |
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AnswerTool 2.3.1
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
email response management, frequently asked question, faq, to do list, help desk software, customer support, |
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LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
free help desk, free helpdesk, free help desk software, free helpdesk software, free help desk system, free helpdesk system, help desk, helpdesk, help desk software, helpdesk software, |
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webtopc 3.1
webtopc is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at webtopc.com.
pc remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, vnc, vpn alternative, remote email access, file transfer pass through firewall, |
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Green Desktiny 2.0
Green Desktiny is a software that professionally designed for customer support helpdesk.
It is powerful, simple and easy to use, yet with reasonable price.
Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers.
You can easily handle requests from your customers with a powerful ticket management provided by this product.
customer support, help desk, helpdesk, customer support helpdesk, customer care, low price, |
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Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
helpdesk, outlook, issue tracking, support, call center, computer support, group support, help desk software, itil, it help desk, |
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